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Booking Inquiry Form


01 Conditions
02 Client Info
03 Room Info

Booking Conditions


IMPORTANT NOTICE:
Sending this form via the internet does not guarantee that accommodation is available for your selected dates.  Once we receive your request, we will contact you via email or telephone to confirm availability.


If available - a booking is accepted on the basis that you and/or those you have booked on behalf of accept the conditions listed below.

General
Duck Inn reserves the right to alter the Terms and Conditions at any time and without notice.


Deposit
50% of total tariff is required at the time of booking. 

(Credit card facilities available - Visa & MasterCard) 

Final Payments
- All final payments are due 30 days prior to arrival at Mt Buller. For any bookings made within 30 days of arrival, full payment is required at the time of booking.

- Payments can be made via credit card over phone. (Credit card facilities available - Visa & MasterCard).

Cancellations & refunds
- Cancellations in writing and received by Duck Inn more than 30 days prior to booked arrival date will be given a refund less 20% booking fee. No refunds will be given for cancellations within 30 days of booked arrival date. Insurance is recommended.


- Any booking made through a discount website or travel agent such as Scoopon, Ouffer, Luxury Escapes, Cudo or any of their affiliated agents or websites are final and non refundable

- Duck Inn reserves right to cancel a reservation if the guest has not yet checked in and registered at the hotel. Duck Inn will provide a full refund within 7 working days of such cancellation and advise the guest of the cancellation by email.


MT BULLER Snow Guarantee

Please view the following link for detailed conditions on Mt Buller's Snow Guarantee.  Booking fee is 20% of the booking value.

Mt Buller Snow Guarantee DOES NOT APPLY to any booking made through a discount website or travel agent such as Scoopon, Ouffer, Luxury Escapes, Cudo or any of their affiliated agents or websites.



Ski Hire Option

Our Ski Hire Shop offers a full range of downhill skis and snowboards. We also offer tuning services if you already have your equipment. We are open till late so when you check in, we can have you fitted out the evening before you go skiing. If you also pre-order the ski lift tickets through us, when you get up in the morning, there will be no queues to line up in, just head straight for the slopes. Please check the 'Ski Shop' page of our website for more information.